YOUR FIRST APPOINTMENT

What to expect from your first appointment

If you’re getting ready for your first visit to The Physio Clinic, you might be wondering what to expect from your time here and from your treatment. We’ve outlined the process all new patients undergo when they arrive, to help you feel more prepared and relaxed about your visit to our clinic. Please wear loose and comfortable clothing, preferably bring shorts and a t-shirt/vest top as the physiotherapist will need to expose your injury site.

1

Arrive early

You need to fill out a patient registration form, informed consent form and medical health questionnaire upon arrival, so it’s a good idea to arrive 10-15 minutes early for your first appointment.
2

Meet and greet

Your physiotherapist will come to collect you from the waiting area and will show you to your private treatment room. Friends and relatives are also welcome into treatment rooms. We do provide a chaperone service if you would like somebody to accompany you.
3

Initial consultation

Your physiotherapist will discuss your condition or injury and ask a number of questions to gain a better understanding prior to a physical assessment.
4

Physical assessment

Your physiotherapist will undertake a physical assessment which depending on your injury or condition may include some or all of the following:
- observation of posture and/or gait
- joint range of motion
- muscle length
- muscle strength
- special tests for different joints and nerves
- palpation of bones and other structures
5

Diagnosis and treatment

You will be provided with a working diagnosis, whereby your physiotherapist will explain this in simple language. You will then be treated. The treatments selected will be based on clinical evidence and may include the following:
- manual physiotherapy
- electrotherapy
- exercise therapy
- stretching
- acupuncture (dry needling)
- muscle stimulation
6

Advice and aftercare

At the end of your session, you will be provided with care advice and have the opportunity to ask questions. If you are prescribed a home exercise programme, this will be emailed to you within 24 hours via our mobile App.

We want your visit to be smooth and relaxing, so your treatment is as effective as possible. We hope you now feel prepared and ready to come and see us!

What they say about us

Outstanding !

Based on reviews 3000+ customers

Kate Williams

I went to see Nav after suffering months of jaw pain. He took a detailed personalised approach to my problem and after just one visit the results have been amazing. Much reduced levels …

Paige Barnes

Amazing service from the start. All staff are lovely! Ash was great at rehabbing me. Really happy!

Liz Roper

I went to The Physio Clinc as I thought I had a problem with my hamstring, I was unable to run and the back of my leg was very tight, within a few minutes of meeting Nav the…

Annabelle Whiteman

Ashley and Nav both are amazing physio therapists, they are experienced, thorough, are friendly and very helpful. I have always felt very much at ease with them. The practice room is…

Ruby Furrow

Superb service from booking through to treatment. I always go to the physio clinic and recommend to all my family and friends. The clinic does get very busy and sometimes…

Rachel Sheppard

Highly recommend. After a year of struggling on with a bad back I finally got some great help. I no longer have back pain and am back at the gym and rebuilding…

David Hall

I went to see Ashley Barnes four weeks ago with Plantar Fascia.(very painfull) Ashley’s knowledge and expertise got me moving, far better than I was by the…

Kat Jones

Very pleased with the physio clinic! Went there with a badly frozen shoulder and six weeks later have seen a massive improvement! Ashley is very knowledgeable and…

Darren Brundrett

I truly couldn’t recommend The Physio Clinic enough. Even at the point of booking the appointment, things were already good. After a quick chat to understand my issue…

Christine Luff

Following breaking my hip in February my mobility and confidence was very low. With Nav’s patient and expert help I am practically fully recovered. I’m walking well, taking…

James Spurling

Top class!!
Ash was great and very reassuring after I tore my hamstring (Grade 3 tear). I was back training after 8 weeks which was a surprise as typically…

Deborah Jay

We had an excellent assessment with Nav Gunganah. My mother needed assessment and reassurance about her shoulder problem and to know what her…

Yvonne King

Navin Gunganah is my physiotherapist he is kind and considerate and had me walking without pain in just 2 weeks. What I liked about Navin most is he listens which is…

Pauline

Due to your very professional help and encouragement through my two knee replacements an excellent result has been achieved. Great – Many Thanks

Neil McIlroy

THE best physio in the area. Unfortunately I’ve had to see quite a few physios regarding my knee from sporting injuries. Over this course I’ve no doubt that Ash and…

Joy Hall

Hi. I pushed the incorrect star numbers last week. Silly me. This is a very highly recommended service.
David Hall Waterlooville.

BOOK ONLINE
REQUEST AN APPOINTMENT